To speak to a member of our team, call us today on: 01434 251000 alternatively email us at firstname.lastname@example.org
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Our team of employees want you to experience the best of Kielder Waterside. With their unrivalled knowledge of the area and friendly faces they are here to help and guide you with anything you may need.
Carol is our retail queen. She runs both the Leaplish shop and the homeware and gift shop at Tower Knowe. Carol know everything there is to know about what we have in our shops and is always happy to help you find what you need.
Gareth looks after our food and beverage offer so will often be spotted either in the Boat Inn or at our Tower Know café. He makes a great coffee and has loads of recommendations for the yummiest items on the menu to try.
Gareth’s right hand man Jim is the life and soul of the Boat Inn. With a smile on his face and always ready for a chat, Jim can often be found creating and shaking delicious cocktails behind the bar.
Jenny works in reception and is often floating about Leaplish shop keeping it perfectly neat and tidy or behind reception waiting to help you with any enquiry you have.
Jonty is truly part of the history of Kielder. As a little boy he pushed the button to flood the reservoir when it was launched and has featured on ITV with Robson Green as part of his Tales from Northumberland series. When he isn’t being a TV star, Jonty looks after our facilities and maintenance team so if in the unlikely event of a maintenance issue occurring he is the man that will fix it. He is also knows everything there is to know about Kielder and its history and will happily answer any questions you have.
Louise has been with us for over 11 years and is a Kielder expert. She is often found behind reception waiting to check you in with a big smile on her face and tons of helpful info. Although she can also be spotted running cake bakes, dressing as an elf or when she isn’t at work looking after her lambs on her nearby farm.
Natasha is new to Kielder Waterside and looks after our brand new show lodge. She can often be found hosting drop in sessions at the lodge and is also part of the Guest Services team.
Nicola is responsible for keeping us all relaxed and looking beautiful! She is our beauty therapist and provides a range of treatments that will leave you feeling as if you are floating on a cloud.