Accessible Lodges & Holidays at Kielder Waterside
Inclusive Holidays for Everyone
Enjoy a truly inclusive stay in the heart of Northumberland. Our adapted holiday lodges are designed for comfort, independence, and relaxation.
Our accessible lodges at Kielder Waterside are designed for wheelchair users and guests with mobility needs, offering step-free access, adapted rooms, and spacious interiors so you can relax and explore the beauty of Northumberland at your own pace.
Whether you’re planning a disability-friendly holiday in the UK or want to know more about accessible accommodation, our team is here to make your stay seamless from start to finish.
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Accessible 
Pet Friendly Otterstone BBQ
BBQ Hut The Otterstone BBQ is a cosy lodge that sleeps 4 with one double with en-suite shower and one twin and bathroom.
Accessible Pet Friendly Hareshaw Spa View
Family 
Hot Tub A star in the Heritage lodges collection, the Hareshaw Spa View offers an elevated setting featuring a part lake view.
Accessible Willow Platinum Swim
Family Hot Tub With the Platinum Swim Lodge you will get the luxury of the Willow Lodge along with your very own Swim Spa.
Accessible The Aurora
BBQ Hut Family This luxury lodge, occupying a stunning and unique lakeside location, is finished to the highest of standards.
Accessible Beech Platinum Stars
Family Hot Tub This stunning lodge is finished to a high standard with luxurious touches that will make you feel right at home.
What is Accessible Accommodation at Kielder Waterside?
Accessible accommodation means more than just extra space; it’s about thoughtful design that helps every guest enjoy their stay independently.
At Kielder Waterside, our mobility-accessible lodges feature:
- Step-free entrances and wide internal doorways.
- Open-plan living spaces with easy navigation for wheelchairs and mobility aids.
- Level-access walk-in showers for comfort and ease of use.
- Convenient parking location close to the lodge entrance.
Every detail has been carefully considered to ensure your stay is relaxing, inclusive, and barrier-free.
Our Wheelchair-Accessible Lodges
Our range of wheelchair-accessible lodges combines modern comfort with practical design. Each lodge is purpose-built to ensure every guest can enjoy a memorable forest holiday.
Inside your lodge, you’ll find:
- Spacious, accessible rooms with accessible furniture layouts.
- Open kitchens and lounges for easy socialising.
- Low-threshold patio doors leading to private decking areas.
These adapted holiday lodges are ideal for guests using wheelchairs, mobility scooters, or walkers
Accessible Lodges with Hot Tubs
Want to add a little bit of luxury to your Northumberland break? Several of our accessible lodges come with private hot tubs, including Hareshaw Spa View, Willow Platinum Swim, The Aurora and Beech Platinum Stars. Each of these lodges allows you to unwind while enjoying breathtaking views.
How Do We Achieve Accessibility Across Kielder Waterside?
Accessibility doesn’t stop at your lodge. Kielder Waterside resort has been designed with inclusivity in mind.
Getting around the site
- Accessible parking is located conveniently close to all main facilities.
- Smooth, well-maintained pathways designed for the comfort of wheelchair and mobility scooter users.
- Step-free access to all our social hubs, including the restaurant, bar, and café.
Leisure activities
- Accessible pool facilities, including a dedicated pool hoist for safe entry and exit.
- Inclusive wellness areas, with accessibility integrated into our spa, leisure gym, and shop.
- Accessible target sports, ensuring our archery and target ranges are reachable and usable for everyone.
Facilities & Comfort
- Accessible toilets are located at various points across the site.
- Specialised changing facilities at the swimming pool to provide extra space and support.
We’re proud to be a disability-friendly holiday destination.
Accessible Things To Do During Your Stay
Explore the best of Kielder’s scenic surroundings with a variety of accessible activities, including:
- Kielder Observatory, which welcomes visitors with mobility needs and offers accessible astronomy events.
- Accessible boat trips and guided nature tours (seasonal).
- Adventure & target sports, allowing guests of all abilities to try archery and crossbow shooting, air rifle shooting and tomahawk throwing.
- Birds of Prey Centre, located right on-site with accessible pathways to view these magnificent birds up close.
- Accessible Spa Treatments, where you can indulge in a range of professional treatments in our fully accessible spa facilities.
Why Choose Kielder Waterside For Your Accessible Holiday?
- Purpose-built accessible lodges designed with comfort and practicality in mind.
- Tranquil setting surrounded by Northumberland’s natural beauty.
- Friendly, supportive team ready to help with accessibility requirements.
- Accessible pet-friendly accommodation available, discover Hareshaw Spa View, for you and your furry friends.
- Year-round availability, from summer stays to cosy winter breaks.
We believe everyone deserves the chance to enjoy the magic of Kielder, and we’ve made it our mission to make that possible.
Planning Your Stay
Booking your accessible holiday is simple:
- Explore our accessible lodge options online.
- Contact our team to discuss specific accessibility requirements.
- Book with confidence, knowing your lodge will be fully prepared for your arrival.
If you’d like to discuss any additional support, please get in touch. We’re always happy to help tailor your stay.
While you’re here
With so much on-park and nearby, there’s something for everyone to enjoy. Your adventure starts here.
Accessible Stays FAQs
How do I request accessibility features when booking?
To ensure we provide the perfect lodge for your specific requirements, we recommend booking your stay directly with our specialist team. This allows us to confirm the availability of our accessible units and discuss any individual needs you may have.
You can request accessibility features by:
- Calling our Guest Services team: Speak to a coordinator directly on 0333 321 6315.
- Emailing us: Send your requirements to [email protected], and a member of our team will get back to you to confirm your arrangements.
Are assistance dogs welcome?
Yes, assistance dogs are warmly welcomed in all our pet friendly lodges.
Do accessible lodges have hot tubs?
Yes, selected accessible lodges include level-decked hot tubs.
Are accessible lodges bigger?
Yes. Accessible lodges have additional space to allow for easy wheelchair movement and clear access to all rooms.
What is accessible accommodation?
Accessible accommodation is designed to support guests with disabilities or mobility challenges, ensuring independent and comfortable stays.